The allure of white label payment gateways lies in their ability to empower businesses to start their own payment processing company with extensive control and customization options, while also delivering cost and time efficiencies. Moreover, a strong emphasis on security and compliance offers peace of mind in an ever-evolving regulatory landscape.
Increased branding and customer loyalty
Redirecting users to another organization’s website or application to make payments can weaken the relationship between your platform and its users.
A white labeled payment processor allows you to seamlessly integrate payment options into the services you already offer, which means you’ll benefit from more valuable touch points with your customers. Plus, instead of having the payment service provider’s URL show up when customers make an online payment, they’ll only see your company’s URL, further improving your brand consistency.
Control and customization
Businesses gain greater control over their payments infrastructure and can customize the payment experience to the specific needs and preferences of their customers.
With white labeled payment gateway services, you’ll be able to make the payment experience look just how you want it. For example, you can personalize the payment experience with your own brand identity assets (logo, fonts, etc.) and even customize what services or features are available to customers. This way, software as a service (SaaS) companies and e-commerce merchants are in complete control of the merchant experience.
Cost and time efficiency
Developing a payment gateway in-house is a complex and costly process that requires specialized technical expertise. White label payment gateways come ready-made and do not require ongoing costs and efforts associated with maintenance, updates, security, compliance, and support.
Oftentimes, ISVs can implement a payment portal/gateway in just a few days or weeks and start processing payments for merchants. Gateways are less resource intensive across development and operational departments.
Security and compliance
White label payment gateways are designed with security and compliance at their core, employing advanced encryption technologies, fraud detection mechanisms, and other security features to safeguard customer data. They are often created by reputable payment processors, who are experts in maintaining PCI compliance and adhering to industry regulations.
Flexibility in pricing and revenue sharing
Gone are the days of brick-and-mortar merchants being charged exorbitant fees. Instead, organizations can now work with a reliable white labeled payment gateway provider offering transparent fees. Even better, it’s possible to monetize payments and unlock a new revenue stream.
It’s easy to integrate revenue sharing into your way of working, which means companies can earn money from network and transactional fees.
Access to a wider range of alternative payment methods
Without a white labeled payment provider, chances are high that you might only take payment methods like cash, card, or check. As consumers diversify how they pay, keeping up with the trends is important to ensure they don’t take their business elsewhere.
Using a robust payment provider with white labeled functionalities (like Stax Connect) means you’ll be able to accept a wider range of payments like contactless payments, mobile transactions, hosted payments, and more.
Choosing a White Label Payment Gateway Provider
Selecting the right white label payment gateway provider demands a thorough understanding of your business needs and objectives, along with a comprehensive evaluation of costs, benefits, providers, and their distinct products. Here are some essential points to guide ISVs in choosing a white label payment processor:
- Integration Compatibility: Ensure that the white label payment processor seamlessly integrates with your software platform or application without causing disruptions or compatibility issues.
- Customization Options: Look for a white label payment processor that offers a high degree of customization, allowing you to brand the payment experience and tailor it to match your software’s look and feel.
- Payment Methods Supported: Choose a processor that supports a wide range of payment methods, including credit/debit cards, digital wallets, ACH transfers, e-checks, and more, to cater to diverse customer preferences.
- Security and Compliance: Prioritize security features such as encryption, tokenization, and adherence to industry standards like PCI DSS compliance to safeguard sensitive payment data and maintain regulatory compliance.
- Scalability: Select a white label payment processor that can scale with your business growth and accommodate increased transaction volumes without compromising performance or reliability.
- Cost Structure: Evaluate the pricing model of the white label payment processor, including setup fees, transaction fees, monthly fees, and any additional costs for customization or support, to ensure it aligns with your budget and revenue projections.
- Support and Service Level Agreements (SLAs): Choose a processor that offers responsive customer support, clear SLAs, and ongoing maintenance to address any issues promptly and ensure smooth payment processing for your customers.
- Reporting and Analytics: Seek a white label payment processor that provides robust reporting tools and analytics capabilities to help you track transaction data, monitor performance metrics, and gain insights into customer behavior and payment trends.
By considering these factors and conducting thorough research and due diligence, ISVs can make an informed decision when selecting a white label payment processor that best fits their software offering and enhances the overall payment experience for their customers.
Key Features of a White Label Payment Gateway
Exploring the key features of a white label payment gateway sheds light on its branding and customization options, its multiple payment integrations, its scalability and security features, and its global reach and support, equipping businesses with a holistic understanding of their potential options.
Branding and customization options
White label payment gateways offer various branding options, such as customizing payment pages, using custom URLs, and tailoring customer communication. They can also have various different methods of merchant enrollment that are out-of-the-box and make application seamless.
Multiple payment integrations
A great white label payment gateway can support multiple payment methods. Depending on the vertical your platform serves, you’ll want to pay attention to the most popular and important payment methods your merchants will need. Card present and card not present methods are most common payment processing capabilities, but you may also need ACH, surcharging, split funding, etc.
Scalability and security
The payment processing industry has strict standards and regulations that must be adhered to. A white label payment gateway owned by a processor will be PCI compliant, GDPR compliant, tokenize card information, and more.
Global reach and support
Not every white label payment gateway will have strong customer support or global capabilities. If you are considering using a gateway for your platform, make sure to look up payment service providers that are also reputable.